Customers first - always We stand behind every sale and every customer.
All the products we offer come with a 30-day guarantee. Yes, you read it right: if, for any reason, you are not 100% satisfied with your purchase, contact us within 30 days for a full – no drama – refund. We stand behind every sale and every customer – simple!
We take your time seriously. If you have a problem, we have a problem. Then we solve it fast.
No-drama Money-back 100% Guarantee
More than anything we always want you and your dog to be happy! If you’re not satisfied with any part of your experience on WonderPets please reach out to us at contact us page and let us help!
We do our very best to inform our customers about all products in WonderPets but we know sometimes something arrives in the mail and for one reason or another, it's not quite what you expected.
If for some reason something we’ve sent you isn’t to your satisfaction we’ll take it back free of charge as long as it’s unused and in new condition*, it’s returned within 30 days of purchase and if it’s a consumable it isn’t expired. If a product is broken or defective we will offer you a full refund at no charge.
To start the return process drop us a line at contact us page or call us at 1 (289) 644-7877
* To be considered unused products must be returned in original packaging without any missing tags or stickers.
